AI Receptionist
Never miss another patient call.
A copilot for your front desk — Claio works alongside your team, catching the calls they can't so no patient reaches a voicemail. Answering, booking, and confirming, day and night, synced to your practice management software.
The problem
Two ways calls go unanswered at your clinic
Every unanswered call is a patient who books somewhere else. Here's where they slip through.
After hours
Evenings, weekends, and holidays the office is closed, but patients still call — and voicemail rarely turns into a booking.
During the rush
At peak times every line is busy at once, calls pile up, and the ones that can't get through are simply lost.
Your front-desk copilot
Three ways Claio works alongside your team
Claio plugs in where your front desk needs backup — and can run the phones autonomously when you want it to.
When the practice is closed, Claio takes over — booking, answering, and confirming by SMS, so mornings don't start with a full voicemail box.
Claio steps in
After-hoursDuring the rush, if staff can't answer within a set number of rings, the call routes to Claio — the patient gets helped and the appointment gets booked.
Claio jumps in
OverflowClaio picks up
Want Clara on every line? Claio can answer the phones autonomously — and can be configured to book appointments directly into your practice management software, with complex requests routed to your team's inbox.
Canadian-hosted and privacy-first — built for PIPEDA and Québec's Law 25.
Integrations
Books appointments directly — and works with your practice management software
Claio writes bookings, reschedules, and cancellations directly into your practice-management software — Dentrix, Open Dental, Dentitek, Eaglesoft, and more.
- and more
What it does
Answers day, night, and weekends.
After hours, during lunch, or at peak times of day, Claio picks up — so no patient reaches a voicemail and no booking slips away.
Books and reschedules directly into your calendar.
Claio checks real availability and writes appointments — new bookings and reschedules — directly into your practice-management software, then texts the confirmation.
Urgent calls reach your team.
Emergencies and edge cases are routed to staff instantly, with a full transcript — Claio handles the routine and hands off what matters.
Feature highlight
A receptionist that speaks your patients' language.
Clara answers calls in English and French, sends two-way SMS confirmations, and routes urgent calls to your team — with every call logged and summarized.
Gets smarter over time
Claio learns your clinic's calls, scheduling rules, and preferences — so it handles more with less input.
Admin tools behind it
Backed by the full Claio admin suite
Patient Recall
Automated appointment reminders and confirmations by text and email.
Online Booking
Real-time self-scheduling that writes directly to your calendar.
Forms & Signatures
Digital intake forms and e-signatures filed to the patient record.
Analytics
Live dashboards for recalls, production, and no-shows.
Better together
AI Scribe
Pair the AI Receptionist with Claio Scribe so every call is answered and every note is captured — one system, end to end.
24/7 call answering
Every call answered. Every patient kept.
Base
Overflow & after-hours
What's included
- Answers calls after hours and when the team is busy
- Identifies the call reason and creates a structured follow-up task
- Routes urgent calls to your team with a full summary
Pro
Autonomous · 24/7
What's included
- Takes and manages appointments autonomously, 24/7
- Handles cancellations and sends reminders
- Full integration with your practice software
Per clinic · taxes extra · no commitment · book a demo for a quote.
Get started
Book a demo — or tell us about your practice
See it on your own workflow, or send your details and we'll reach out with a quote.
Or share your details:
FAQ
Common questions.
What happens after hours?
Claio answers 24/7 — evenings, weekends, and holidays — booking and confirming appointments while your office is closed.
Can it book directly in my practice management software?
Yes. Claio checks live availability and writes bookings and reschedules directly into your practice-management software.
What about emergencies?
Urgent calls are escalated to your team immediately, with a full transcript so nothing is lost in the handoff.
Can it match our practice's voice?
Yes — choose a custom name and voice, set your own rules, and handle multilingual callers.
Put your phones on autopilot.
Book a demo and hear the AI Receptionist take a call.