AI Receptionist
Never miss another patient call.
A copilot for your front desk — Claio works alongside your team, catching the calls they can't so no patient reaches a voicemail. Answering, booking, and confirming, day and night, synced to your PMS.
The problem
Two ways calls go unanswered at your clinic
Every unanswered call is a patient who books somewhere else. Here's where they slip through.
After hours
Evenings, weekends, and holidays the office is closed, but patients still call — and voicemail rarely turns into a booking.
During the rush
At peak times every line is busy at once, calls pile up, and the ones that can't get through are simply lost.
Your front-desk copilot
Three ways Claio works alongside your team
Claio plugs in where your front desk needs backup — and can run the phones autonomously when you want it to.
When the practice is closed, Claio takes over — booking, answering, and confirming by SMS, so mornings don't start with a full voicemail box.
Claio steps in
After-hoursDuring the rush, if staff can't answer within a set number of rings, the call routes to Claio — the patient gets helped and the appointment gets booked.
Claio jumps in
OverflowClaio picks up
Want Clara on every line? Claio can answer the phones autonomously — and can be configured to book appointments straight into your PMS, with complex requests routed to your team's inbox.
Canadian-hosted and privacy-first — built for PIPEDA and Québec's Law 25.
Integrations
Books appointments directly — and works with your PMS
Claio writes bookings, reschedules, and cancellations straight into your practice-management software — Dentrix, Open Dental, Dentitek, Eaglesoft, and more.
- and more
What it does
Answers day, night, and weekends.
After hours, during lunch, or at peak times of day, Claio picks up — so no patient reaches a voicemail and no booking slips away.
Books and reschedules straight into your calendar.
Claio checks real availability and writes appointments — new bookings and reschedules — directly into your practice-management software, then texts the confirmation.
Urgent calls reach your team.
Emergencies and edge cases are routed to staff instantly, with a full transcript — Claio handles the routine and hands off what matters.
Feature highlight
A receptionist that speaks your patients' language.
Clara answers calls in English and French, sends two-way SMS confirmations, and routes urgent calls to your team — with every call logged and summarized.
Gets smarter over time
Claio learns your clinic's calls, scheduling rules, and preferences — so it handles more with less input.
Admin tools behind it
Backed by the full Claio admin suite
Patient Recall
Automated appointment reminders and confirmations by text and email.
Online Booking
Real-time self-scheduling that writes straight to your calendar.
Forms & Signatures
Digital intake forms and e-signatures filed to the patient record.
Analytics
Live dashboards for recalls, production, and no-shows.
Better together
AI Scribe
Pair the AI Receptionist with Claio Scribe so every call is answered and every note is captured — one system, end to end.
24/7 call answering
Every call answered. Every patient kept.
Base
Overflow & after-hours
What's included
- Answers calls after hours and when the team is busy
- Identifies the call reason and creates a structured follow-up task
- Routes urgent calls to your team with a full summary
Pro
Autonomous · 24/7
What's included
- Takes and manages appointments autonomously, 24/7
- Handles cancellations and sends reminders
- Full integration with your practice software
Per clinic · taxes extra · no commitment · book a demo for a quote.
Get started
Book a demo — or tell us about your practice
See it on your own workflow, or send your details and we'll reach out with a quote.
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FAQ
Common questions.
What happens after hours?
Claio answers 24/7 — evenings, weekends, and holidays — booking and confirming appointments while your office is closed.
Can it book directly in my PMS?
Yes. Claio checks live availability and writes bookings and reschedules straight into your practice-management software.
What about emergencies?
Urgent calls are escalated to your team immediately, with a full transcript so nothing is lost in the handoff.
Can it match our practice's voice?
Yes — choose a custom name and voice, set your own rules, and handle multilingual callers.
Put your phones on autopilot.
Book a demo and hear the AI Receptionist take a call.