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AI Engagement

Your schedule, fully booked. Automatically.

When a slot opens, a patient is overdue, or an appointment is tomorrow — Claio calls. It fills cancellations, sends reminders, recalls lapsed patients, handles intake, and asks for reviews. All without your team picking up the phone.

400+ clinics. 17+ PMS integrations. Start writing notes today.

  • Centre Dentaire Dentown logo
  • Campbell & Anderson Family Medicine logo
  • Next Generation Medical Healthcare logo
  • Clinique Dentaire Dre Anne E. Beaudoin logo

85%

cancellations filled

40%

fewer no-shows

3x

more Google reviews

Capabilities

How it works, in detail.

01Cancellation backfill

Appointment cancelled? Slot filled in minutes.

When a patient cancels, Claio calls the next patients on the waitlist — starting with the ones most likely to take it. No manual phone calls, no sticky notes, no empty chairs.

  • Automatically contacts waitlisted patients when a slot opens
  • Prioritizes by availability, proximity, and appointment type
  • Books directly into your PMS — no staff intervention needed

Fewer gaps. More production. Zero phone tag.

Get a 15-min walkthrough
AI filling a cancelled appointment slot from the waitlist

02Reminders & recall

Patients show up. Patients come back.

Automated calls and texts before appointments to reduce no-shows, plus outreach to patients overdue for cleanings, checkups, or follow-ups. Your recall list works itself.

  • Pre-appointment reminders via call and text with confirm/reschedule
  • Recall campaigns for overdue hygiene, exams, and follow-ups
  • Persistent but respectful — follows your contact cadence rules

Full chairs today. Full pipeline tomorrow.

Get a 15-min walkthrough
Automated patient reminders and recall outreach

03Intake & reviews

Better visits. Better reviews. Automatically.

Before the appointment, Claio calls to collect intake information conversationally — no clipboard, no PDF. After the visit, it calls to ask how it went. Positive experience? A text with your Google review link follows instantly.

  • Conversational pre-visit intake replaces paper and PDF forms
  • Post-visit call captures satisfaction and routes feedback
  • Happy patients get a one-tap Google review link via text

Prepared visits. Honest feedback. More five-star reviews.

Get a 15-min walkthrough
Patient intake and review collection flow

ROI

Estimate ROI in 30 seconds.

Your annual increase*

$80,134

401

booked visits

616

calls captured / year

Get a 15-min walkthrough
After-hours booking?

*Estimates. Want a full model? Talk to us.

PMS integrations

Works with your current stack.

  • Athena logo
  • Curve logo
  • Cloud9 logo
  • Denticon logo
  • Dentrix logo
  • Dentrix Ascend logo
  • Dentrix Enterprise logo
  • Eaglesoft logo
  • eClinicalWorks logo
  • ModMed logo
  • NextGen Office logo
  • Open Dental logo
  • Orthotrac logo
  • MacPractice logo
  • Dentitek logo
  • XLDent logo
  • TDO logo

How it works

From cancellation to filled slot. Automatically.

Connect your PMS, configure your campaigns, and let Claio handle outreach — calls, texts, reminders, and recall.

Avg. fill time

< 15 min

Setup

14 days

Your workflow

  1. Step 1

    Connect your PMS

    Sync your schedule, waitlist, recall list, and patient contact preferences. Claio reads your data — no manual uploads.

    Automatic

  2. Step 2

    Configure your campaigns

    Choose outreach types — backfill, reminders, recall, intake, reviews. Set cadence and messaging rules for each.

    Customizable

  3. Step 3

    Go live

    Claio starts calling and texting automatically. Monitor results in your dashboard and adjust rules anytime.

    Real-time

FAQ

Common questions.

How does the waitlist filling work?

When a cancellation is detected in your PMS, Claio immediately contacts patients on your waitlist by phone, starting with the most likely to accept. It books confirmed patients directly into the open slot.

Will patients know it's AI calling?

Claio uses a natural, conversational voice. Patients experience a professional call — most don't realize it's AI. You can customize the greeting and tone to match your practice's style.

Can I control how often patients are contacted?

Yes. You set cadence rules per campaign type — how many attempts, how far apart, and which channels (call, text, or both). Claio respects your limits and never over-contacts.

Does it integrate with my PMS?

Claio integrates with 17+ practice management systems including Dentrix, Open Dental, Eaglesoft, Athena, eClinicalWorks, and more. Schedule, waitlist, and recall data sync automatically.

Next step

See it in action.

See AI Engagement configured for your practice — your PMS, your recall list, your scheduling rules, your review strategy. Live in 14 days.